About Us
About Us
Founded in 2018, Sue Gibbons Funeral Service in Wigan embodies a rich legacy of expertise and dedication in every service provided. Sue Gibbons began her professional journey in 1983 at The North West School of Embalming in Wallgate, Wigan. With a career that spans from Middleton and Woods to a distinguished tenure with the Greater Manchester Ambulance Service, Sue later served as a freelance embalmer for 16 years, catering to prominent funeral homes across Wigan, Bolton, and Manchester. Driven by her extensive experience and a commitment to offering exceptional service at fair rates, Sue, alongside her husband Karl, an experienced funeral director, established this funeral service.
Meet the team
Sue Gibbons – Company Director
After serving in the Northwest Ambulance Service, formerly GMAS, for numerous years, I was unfortunately injured on duty in 1998, leading to medical discharge in 1999. At this point in my life I returned to a previous skill of Freelance Embalming for various funeral directors over the northwest and central England. This was the start of my second career. Over the coming years I was asked many times, "Why not do this for yourself as a business". Only after the loss of my Father did this seem appropriate, as seeing how his service was conducted, I knew I could do it better. Jump forward a few years and I am looking at property to rent within the local area and with the knowledge and support of my husband, Karl, I took the plunge to try and give the people of Wigan & Surrounding areas the type of service they deserve.
Karl Gibbons, Senior Funeral Director
I started in the Funeral Industry back in 1999 as a part time driver, working my way up to the position of full time funeral director. This position was held at Co-op Funeralcare and also at Carriages Funeral Services, Manchester. After being away from the industry for a number of years, My wife had the opportunity to open a funeral company of her own, and since this I have gradually come back to do what I love, giving her support in moving the business forward.
Carl Thompson – Funeral Director
I have worked within the funeral industry since 2005, working as a funeral director since 2009, supporting families across the North West for both Corporate and independent Funeral Providers.
I Joined the team at Sue Gibbons Funeral Service in March 2024 I am a keen musician and spend most of my weekends playing with my band at venues across the UK. When not working or gigging I prefer to spend my time with family.
Paula Hammond - Administrator - ST Pauls branch
Paula has always worked in the customer service sector for most of her career. Various roles included sales & management in the Jewellery sector Worked for the Post Office in administration Worked for various outlets during her career. Paula has lived in the local area for over 16 years and knows its residents well, due to her roll in the Post Office. The roll of Funeral Operative at the St Pauls Avenue Branch was an honour to take and I look forward to using my knowledge in this exciting environment.
Suzanne Pennington - Administrator
Suzanne has worked in different environments throughout her career. During her career Suzanne has worked as a Manager within the fuel industry and held various administration posts. positions of legal secretary and cost draughtsperson were held in a firm of solicitors. Her career at Tesco saw her take over as Stock Control Administrator for a few years. On the loss of her husband, Eddie, she then looked for a different course in her life. This resulted in her offering her services, in any way, to Sue Gibbons Funeral Service. She now holds the role of Funeral Arranger and feels she can now be empathetic to families in their time of need.
Peaceful Chapels for Quiet Farewells
Each of our branches features a peaceful chapel, providing a serene and dignified setting for quiet farewells. These chapels are designed to offer a tranquil environment where families can gather to honour their loved ones in a personal and meaningful way. We believe that a peaceful
setting is essential for families to find comfort and solace during such a difficult time.
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